Shipping and Delivery

At The Remedial Store, we are committed to ensuring your orders are delivered promptly and safely. Please read our shipping and delivery policy to understand how we handle order processing, shipping, and delivery.

  1. Processing Time

– All orders are processed within 2 days after payment is confirmed.

– We do not process or ship orders on weekends or public holidays. If there are any delays, we will notify you via email.

  1. Shipping Rates and Estimates

– Shipping charges will be calculated and displayed at checkout based on your location and order weight.

– For domestic shipping within India, we offer standard shipping through Shiprocket with delivery estimates between 4-5 days.

– At this time, we do not offer international shipping.

  1. Delivery Partner

– We have partnered with Shiprocket for all deliveries. Once your order has been processed and shipped, it will be handled by Shiprocket’s network of couriers.

– Delivery times may vary depending on your location and unforeseen circumstances like weather or operational delays.

  1. Order Tracking

– While we do not offer live tracking on our website, you will receive a notification once your order has been dispatched. 

– You will receive updates via SMS or email directly from Shiprocket with tracking details and expected delivery dates.

  1. Delivery Issues

– If your package is marked as delivered but you have not received it, please check with your neighbors or local delivery service. If you are still unable to locate your order, contact us at +91 8368131354 within 3 days of the delivery notification, and we will assist in resolving the issue.

– Please ensure the shipping address provided is correct. The Remedial Store is not responsible for any lost or delayed packages due to incorrect or incomplete addresses.

  1. Shipping Delays

– Although we strive to meet the estimated delivery times, delays may occur during high-demand periods or due to unforeseen circumstances. We will inform you if any delays are expected.

– The Remedial Store is not liable for delays caused by third-party shipping carriers, including Shiprocket.

  1. Contact Information

If you have any questions about shipping and delivery, please reach out to us at:

– Email: theremedialstore7@gmail.com

– Phone: +91 8368131354

This version clarifies that Shiprocket will handle the deliveries and tracking updates, so customers know they’ll receive tracking information through Shiprocket’s communication channels rather than your website.

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